9baji Terms and Conditions

1. General Introduction and Acceptance

These terms and conditions ("Terms") apply to the 9baji platform and all associated services, websites, and mobile applications. 9baji is an online betting and casino platform operated for Bangladeshi users.

By accessing this website, creating an account, or using any of our services, you are considered to have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

9baji is committed to providing all eligible members with a safe, transparent, and fair online betting and gaming experience. The platform uses SSL encryption and advanced security technology to protect every user's data and funds.

2. Eligibility and Age Requirements

The following eligibility requirements must be met to use 9baji services:

• You must be at least 21 years of age or older ("For Ages 21 and Above Only").
• You must be a resident of Bangladesh.
• You must be legally capable and of sound mind.
• You must confirm that online gaming is not legally prohibited in your current place of residence.
• Only one account is permitted per person.

9baji may request a government-issued identity document (NID, passport, or other acceptable document) at any time for age and identity verification. Failure to provide the required documents may result in the account being temporarily suspended.

3. Account Registration and Security

3.1 Registration Process

To complete registration on 9baji, you must provide accurate and up-to-date personal information. Details provided at the time of registration — such as name, date of birth, contact information, and payment method — must be true and complete.

3.2 Account Security

• It is your responsibility to keep your username and password confidential.
• Allowing any third party to use your account is prohibited.
• If you suspect unauthorized access, you must notify the 9baji support team immediately.
• Using a strong password and changing it regularly is advised.

3.3 Single Account Policy

Each user may operate only one account. Creating or operating multiple accounts will be treated as bonus abuse and all associated accounts will be closed.

4. Deposit and Withdrawal Policy

4.1 Deposits

The following payment methods are accepted for depositing funds on 9baji: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500.

• The owner of the depositing account and the owner of the 9baji account must be the same person.
• Using a third-party payment account is strictly prohibited.
• Deposited funds are generally credited to the account immediately; a maximum of 30 minutes may be required due to banking delays.

4.2 Withdrawals

The minimum amount for a successful withdrawal is ৳1,000. Under normal circumstances, withdrawal requests are processed within 10 to 45 minutes.

• The withdrawal method must match the deposit method.
• Withdrawals may be held until account verification is complete.
• Additional verification may be required in cases of unusual activity.
• The wagering requirements associated with bonus funds must be fulfilled before withdrawal.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳500 is required to receive this bonus.

• Wagering requirement for the bonus: 20x (the bonus amount must be wagered 20 times).
• The bonus balance cannot be withdrawn until the wagering requirement is completed.
• Each user may receive the welcome bonus only once.

5.2 General Bonus Rules

The following general conditions apply to all bonus offers:

• Another bonus cannot be used while one bonus is active at the same time, unless specifically stated otherwise.
• Once a bonus expires, it will be automatically cancelled.
• 9baji reserves the right to modify, suspend, or cancel any bonus offer.
• If evidence of bonus rule abuse is found, the bonus may be cancelled and the account may be suspended.

6. Betting Rules and Gaming Policy

6.1 General Betting Rules

All bet outcomes on 9baji are determined by fair and verifiable systems. The odds and payout information displayed on the platform are kept as current and accurate as possible.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets placed on odds that were displayed incorrectly due to a technical error will be considered void.
• 9baji will not be held responsible for losses resulting from system errors.

6.2 Sports Betting

For bets on cricket, football, and other sports, the stake will be refunded if an event is cancelled or abandoned. Any bet found to be connected to match fixing or illegal activity will be cancelled.

6.3 Live Casino and Slot Games

All casino games are operated by an impartial random number generator (RNG), which ensures fair play. If a game is interrupted mid-round due to a technical issue, it will either be resumed from its current state or a refund will be issued.

7. Prohibited Activities

The following activities are strictly prohibited on 9baji, and violations may result in account closure as well as legal action:

• Abusing the bonus system or collecting bonuses through multiple accounts.
• Money laundering or depositing funds from illegal sources onto the platform.
• Any form of fraud, deception, or hacking attempts.
• Placing bets using automated bots or software.
• Attempting unauthorized access to another user's account.
• Deliberately exploiting technical errors on the platform.
• Creating or operating an account by providing false or misleading information.
• Placing bets on behalf of a third party or using their funds.

8. Privacy and Personal Data

9baji places the highest priority on protecting users' personal information. The information we collect is used for the following purposes:

• Account verification and management.
• Processing financial transactions.
• Providing customer support.
• Complying with applicable laws and regulations.
• Improving service quality and customization.

Your personal information will never be sold to third parties. However, necessary information may be shared when required by legal obligations or at the request of regulatory authorities. For more details, please read our Privacy Policy.

9. Account Closure and Suspension

9.1 Voluntary Closure by the User

Any user may request to close their account at any time. It is advised to withdraw all available balance before making the request. Account closure requests can be submitted via 24/7 live chat or email.

9.2 Closure or Suspension by 9baji

9baji reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of any clause within these Terms.
• Suspicion of fraud or illegal activity.
• Creating an account by providing false information.
• Financial disputes or chargebacks.
• Legal obligations or regulatory directives.

9.3 Self-Exclusion

As part of responsible gaming, any user may request to exclude themselves from the platform for a specified period. Please visit our Responsible Gaming page for more details.

10. Limitation of Liability

9baji is committed to providing the highest quality service, however 9baji's liability is limited in the following areas:

• Losses caused by internet disconnection or issues with the user's device.
• Unexpected technical errors that could not be resolved immediately.
• Issues arising from the failure of third-party service providers.
• Losses resulting from a user's own negligence in securing their account.

9baji will not be liable for any indirect, incidental, or consequential losses under any circumstances. For any valid claim, 9baji's maximum liability will be limited to the original amount of the transaction in question.

11. Changes and Updates to Terms

9baji reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes via email or a notification on the platform.

Continued use of the platform after updated terms have been published will be considered your acceptance of the revised terms. It is therefore recommended that you review this page regularly.

12. Contact and Support

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat: After logging in to the site, click the chat icon — instant support in Bengali.
• Email: [email protected]

Our support team is available 7 days a week, 24 hours a day to provide assistance in Bengali. For complex matters, it is recommended to send a detailed description via email.